Empathic Design

Edited with Katja Battarbee and Tuuli Mattelmaki, this is a small well-known book which wrapped up a research project called eDesign. It describes some of the methods used in that project, and despite its obscure publisher, has gained a solid status in design research. After years, it is still pretty fresh.

The publisher was sold to another company, which closed the series around 2007. The three of us got the rights to the book back. You can still get hard copies from the publisher, I think: they discovered a few copies from their storehouse. The name of the publisher is another matter. IT Press was sold to someone else around 2007-8, and I have no memory of the new publisher’s name.